Small Business Tips for Keeping your Customer Data Safe

This is a guest post by Peter Hansen. If you are interested to guest post in this blog, just head over to the Guest Post Guidelines.


Keeping customer data safe is mission critical for any enterprise. The problem is, in this digital age, data is being shared in more ways than one can count, with various new devices and services popping up every day. With these new connections comes brand new set of security concerns. For most businesses, it can be tough to figure out how to address and manage these concerns to ensure that data stays safe at all times.

No matter the size of your company, a security glitch can bring you to your knees, whether as a result of the cost to remediate the issue, through loss of customers or via damage to the brand. Large companies may have an easier time investing in prevention or remediating a data leak if it happens through their vast financial resources and sizable IT teams; it can be tough for a smaller company with few resources to figure out how to invest in prevention and if necessary, remediation.

Look to the Sky?

Because so many companies are now implementing their services through such technologies like smartphones and tablet PCs, security concerns are at an all-time high. Customers want to be sure that they are protected when going mobile and that someone can’t hack their device and steal their information. To address these concerns, instead of investing a ton of money in new security infrastructure, many companies are leaning towards a cloud-based identity access management solution. These services allow easy access to data, while taking advantage of the security infrastructures that these large institutions invest in.

What to Look for?

This cloud-based identity access management system can add efficiency and security to your company’s system. When looking around for the best cloud-based system to go with, there are some features you should be sure the company you are working with has. The company should have multi-factor authentication, extremely strong routers and firewalls, good encryption and physical security, monitoring of suspicious network activity, and protection against scripting and forgery. This way, if a hacker ever gets access to your database, your customers’ information and passwords will be encrypted and protected.

[LastPass – Cloud Based Password Manager]

Image: sscreations /

By utilizing this type of system with the right type of security, you will be able to protect your user’s data quite efficiently. The best part about many of these cloud-solution management systems is that they allow you to control access rights when using certain devices with your company’s website or service. Along with using these systems (from a functional perspective), it’s important that they keep of running log of all major security breaches in the system, so that it can be reviewed as necessary. This means that if something like a password being requested 30 times occurs, which is an unusual event; it will be reported to the system for review. You should be notified of these events so that you can understand the computer security risks and possibly help determine whether it is a targeted attack (i.e. a personal competitor) or just random.

Your Current System

You may have already invested in a security system to protect your customer data. These investments don’t necessarily have to go to waste. Many online data storage companies work with you to determine the right approach to keeping your customer data safe. This may involve storing only a portion of your customer data on a cloud application, with the rest on your local network. Of course, each situation is unique and only you can decide what setup works for your needs.

Luckily, there are a host of cloud-based data-storage service providers to choose from. Find one that has made the right investment in data security and you’ll be glad you did. The shared cost of a robust data management architecture that is shared across many businesses is much more cost effective than trying to replicate it in-house. With the number of providers in-play today, whom offer different pricing structures, there’s bound to be a provider that fits your needs.


About the Author: Peter Hansen is a freelance writer who has spent the better part of his career in the information technology arena, from software to PC wholesale. He understands the difficulty small businesses have in investing adequately in security over customer data.

Build Your Own Security
Subscribe to my newsletter and get a copy of my eBook for free.
We hate spam just as much as you

Related posts:

  1. How to Manage Your Company’s Online Reputation in the Wake of a Data Breach
  2. Tech Tips For Teens – Safe Internet Browsing
  3. Virtual Data Rooms Transforming the Business Landscape


  1. database administrators says:

    Customize your data on upgrading to the point on ensuring the safety of your software. The business can stand this whenever their are treats and hassle arise.

  2. Geoffrey Sykes says:

    Your article points to some important issues relating to cloud adoption. In the world where I work we see some much more funamental security errors by SMBs. We reguarly come across SMBs who give their end of life computers away to a recycling company – with the customer data, unencrypted and fully intact on the hard drives which are still housed within the old laptops and PC Towers. To get at this data you don’t need to know how to hack the cloud – simply how to connect a hard drive to a reading device!

  3. Lee says:

    Hi security to do with clients scares me all you read about is how data has been hacked from everywhere. The cloud seems to be no different. Ything I read this morning about millions of apple users data being hacked from the FBI what the hell is going on there??

    Thanks lee

Speak Your Mind


CommentLuv badge

This blog uses premium CommentLuv which allows you to put your keywords with your name if you have had 3 approved comments. Use your real name and then @ your keywords (maximum of 3)